When Patient is a Gujarati Businessman...

Good morning!

What a start to the day!

Today morning when I enter my clinic I was filled with joy! I see 5 patients in my OPD waiting room on my arrival. This is pretty unusual with my dental practice. I enter my cabin, pray to god, prepare myself for seeing the patients and ask my receptionist to guide the first patient to my consultation cabin.

My first patient for the day, Mr. Shah, enters my cabin with a complaint of yellow brown stains on his teeth. I take relevant case history, examine him, and advice him to get his teeth cleaned (scaling and polishing) and maintain his oral hygiene. I started explaining and educating the patient about the therapy but the patient stopped me in between and asked, "what would be the cost of this treatment?" I gave a smile and replied; "Rs.1000/- sir". Listening to my reply, he immediately got down from the dental chair and went outside without saying anything. To my astonishment, he had even left his case file on my table. And before I could understand anything, he re-entered my cabin with his entire family (all 5 members sitting in the opd waiting area). And he says, "We all want to get our teeth cleaned just now. We shall pay your bills in cash at once. Tell me the final rates. Rs.3200/- for 3 adults and 2 kids, lets make it a package! What do you say?" I was shocked!